And choose your account type
Provider Power is a New England owned, Maine-based Competitive Electricity Supply company, operating in 3 states as:
ENH Power and Electricity Maine have SAVED RESIDENTS MILLIONS OF DOLLARS while also doing business locally, purchasing power through the New England Power Pool, and supporting nearly 100 local non-profits through the Power to Help Fund.
This is the commitment we are bringing to Massachusetts.
Co-Founders, Kevin Dean & Emile Clavet
We're a Competitive Electricity Supplier
Your utility owns and maintains the power lines that deliver your electricity. They charge you a fee to deliver power across their lines and also manage the billing for all of your electric services.
The electricity itself is generated and supplied by third-parties. The Mass DPU chooses a default supplier called the Basic Service, but thanks to deregulation you can choose your own supplier.
Just like now you’ll receive one bill from your utility. The supply line on your bill will change from Basic Service to Provider Power Mass, and that’s it. There is no interruption of service, ever!
Locking in your electricity rate is a lot like locking in your home heating oil price for the year.
The energy industry is volatile, wholesale energy rates can fluctuate. Our experts forecast demand and we set fixed prices that protect our customers from drastic price changes.
Our terms are designed to protect customers, not milk them for money.
We never offer artificially low introductory rates to lure in customers, then change them to high variable rates after a short introductory term. We believe that protecting our customers is the best strategy for success.
We’re a New England company creating local jobs with good wages and benefits.
In addition to donating thousands of dollars to nearly 100 non-profit organizations throughout New England, our Power to Help program gives residents monthly energy savings tips to help them save money.
Just like you, we don’t like it when people call our house or knock on our door trying to sell us something.
Provider Power Mass does not engage in door-to-door or telephone solicitation. Some Competitive Electricity Suppliers do use these methods however, resulting in a variety of consumer complaints about false energy saving offers. If you or someone you know have concerns, we encourage you to report it to your Consumer Protection Division.
Massachusetts deregulated its energy market in the late 1990’s, allowing companies like Provider Power Mass to buy power in the wholesale electricity market. Each year, the Mass Department of Public Utilities (DPU) holds a bid to determine who will provide the Basic Service supply rate in the Nat Grid, Eversource (formerly NStar), WMECO and Unitil territories. Provider Power Mass offers alternatives to the Basic Service through our competitive rates for the power supply portion of your electricity bill.
After completing your enrollment with Provider Power Mass, service commencement may vary depending on your utility’s enrollment requirements and your specific meter reading schedule. The good news is because you pay for your power after it has been used, you will be experiencing our competitive rate even before you see “Provider Power Mass” on your bill.
There are two charges on your electric bill. One is for “Electricity Delivery” and the other is for “Electricity Supply”. These two charges make up the total due on your bill. Your utility is responsible for the Delivery charges on your bill and covers the cost of maintaining lines and meters, responding to outages and overseeing your account. The Supply charges are the cost of acquiring the actual electricity flowing into your home. “Provider Power Mass” will show up in place of “Basic Service” on the supply section of your bill.
No. When you choose Provider Power Mass as your electricity supplier, you will remain a customer of Nat Grid, Eversource (formerly NStar), WMECO or Unitil. We work directly with your utility – we supply the electricity, they deliver it to your home or business.
You continue to call Nat Grid, Eversource (formerly NStar), WMECO or Unitil if your power goes out or you have any other service issues.
No. Rest assured that the switch is seamless and you will continue to receive the same reliable service from Nat Grid, Eversource (formerly NStar), WMECO and Unitil. They will continue to deliver your electricity and restore power during outages as normal.
Yes. If you have one of these arrangements with Nat Grid, Eversource (formerly NStar), WMECO or Unitil, you may still enroll with Provider Power Mass and it will not interfere with this arrangement. Please contact us at 1-888-386-4080 for more information and to enroll.
Yes, you do need to accept our Terms & Conditions. If you are enrolling online you will be asked to check a box that states you agree to these terms. If you are enrolling by telephone the customer service representative will answer any questions you may have before you enroll and agree to our terms. We recommend that all customers who wish to enroll with Provider Power Mass read our Terms & Conditions prior to enrolling.
When you enroll with Provider Power Mass, your rate is good through the end of the term connected to the rate you have chosen, and will not vary from month to month.
If you move you will communicate your account change to Nat Grid, Eversource (formerly NStar), WMECO or Unitil and please request a “Seamless Move”. This will ensure you continue with Provider Power Mass as your supplier at your new location. In this case, no further action is required by you.
If you are unable to request the “Seamless Move” you will need to contact Provider Power Mass to re-enroll your new active account.
Please contact Provider Power Mass if you should experience any difficulties with this and we will be happy to help you work this out with the utility (Nat Grid, Eversource (formerly NStar), WMECO or Unitil).
Yes, in order to complete an online application an email is required. If you do not have an email please call Provider Power Mass to complete your enrollment. We use email as our primary means of communication with our customers. Our customers will receive an email notification from us once enrolled and regarding any changes to our Terms & Conditions. We do not give out or sell our customers’ email addresses.
Electricity generators such as wind, hydro and biomass plants provide electricity to the New England Power Pool (NEPOOL). Provider Power Mass purchases electricity through the NEPOOL. For more details on where we get your power, you may go to http://www.nepoolgis.com/
Provider Power Mass will send out a notification to customers 30-60 days in advance of any rate changes. This will be provided as required by the Mass Department of Public Utilities. Additionally, this information will be posted on our website per the Terms & Conditions.
Yes! If you are a small non-residential account, you would pay the same rate as your home and you would save money on your business electricity. If you are a medium or large non-residential account we may be able to offer you savings as well. In order to determine your potential savings, we will need to review your bill so we can determine if the programs we currently offer fit your needs. Please call us or email us if you would like to schedule a time to review your account.
Hours: M-F, 8am-5pm
Toll-Free: (888) 386-4080
Fax: (855) 558-8480
306 Rodman Road
Auburn, ME 04210
PO Box 1150
Auburn, ME 04211-1150
For custom quotes for your business, call one of our Commercial Account Specialists
Fixed, competitive rates for your customers with quick pricing turnaround
(207) 777-4700 x.227